What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
08/14/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York
08/23/2017
Still I see major construction so it's annoying to work around and park.
Andrea Oakes
Suffern
New York New York City
08/14/2020
I wanted to rent a storage unit and the first month was free with a $35 administration fee. I decided the next day that I didn't want the unit. They gave me an issue with receiving a refund. They avoided dealing with me for 2 weeks. It wasn't until I made a review that they gave me a refund.
Jaii Robinson
East Tremont
Bronx New York
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York
07/19/2019
SPSS is good for value, run in and out very quick. The elevator is Super larger, you can drive your car through it. A nice and clean space to pack away the extra stuff you have. It works for me, just to many insects for me.
Wayne Givens
Mott Haven
Bronx New York
02/02/2017
The exit is awkward
Alex Lambertus
Pelham
Westchester New York
11/29/2019
Good service, cheap and clean.
Ron Byrd
Long Island City
Queens New York
02/08/2021
Good Customer service they are ver helpful with anything you need when it comes to storage
kyron payne
Cypress Hills
Brooklyn New York
03/21/2019
Ok
Tracey Porter
Lawrence
Long Island New York
03/19/2018
It's average,just trying to get to the bottom of things. I will pronounce it is an excellent experience when I get it all sorted and done. I believe I can get there.
Sandi Cugno
Yonkers
Westchester New York
11/11/2019
I usually have an awesome experience but this time not so much. Purchased a second unit and have had multiple issues with it.
Keisha Sutton
Yonkers
Westchester New York