What People are Saying

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

Came in about a year ago and booked by a very helpful staff i believe his name was Milton who unfortunately no longer with the company. Had a few issues with one of my units in the beginning but he immediately took care of it. In addition, theres another staff who has been also very attentive, helpful and courteous. She helped me acquired a new bigger unit and answered all my questions. Also,as per observation, she always on the move keeping the facility clean and presentable. I think her name is Zophia. Great storing experience so far. Thank you Zophia..

Came in about a year ago and booked by a very helpful staff i believe his name was Milton who unfortunately no longer with the company. Had a few issues with one of my units in the beginning but he immediately took care of it. In addition, theres another staff who has been also very attentive, helpful and courteous. She helped me acquired a new bigger unit and answered all my questions. Also,as per observation, she always on the move keeping the facility clean and presentable. I think her name is Zophia. Great storing experience so far. Thank you Zophia..

Storage Post is clean and affordable. Staff very friendly. I highly recommend.

Storage Post is clean and affordable. Staff very friendly. I highly recommend.

Update. This has been resolved. Thanks so much for helping me out. Victor was so very helpful! Moral of the story: people get busy and sometimes help is a little slow to arrive. If you are persistent, you’ll eventually find the right person. Victor is an asset at the Storage Post location in New Rochelle. I hope he’s appreciated by the company as much as I appreciate him! Damage due to falling ceiling. No help! Need to update my review. I've been a customer for 5 years and have ways enjoyed Storage Post. However, I have damage to one of the rooms and it's getting progressively worse. I've mentioned it to the staff several times. I'll try to upload some of the pictures shortly.

Very Helpful staffs...considerate and courteous...My unit hallway is always clean...except for no available trash disposal inside facility.

Very Helpful staffs...considerate and courteous...My unit hallway is always clean...except for no available trash disposal inside facility.

Kevin from New Rochelle was a great help. I Recommend this facility 100%, best customer service I've had in the longest.

"Don't sleep on New Rochelle's Storage Post's District Managerial Staff" After having a frustrating experience (a few times) with my personal access code not granting me access to my unit (I was told it was a 'computer issue') and then not receiving a call back to my voicemails, this facility's District Manager, Alex Oates, came in and saved the day/helped rectify my situation. Mr. Oates was an attentive listener; hearing all of my concerns, asked to look into the issues and then expeditiously contacted me back with apologies and options for resolution. For this, Alex gets my A++ any day, he is a very professional and pleasant individual. Now, I hope his professionalism and promises remain true in the future at this New Rochelle location. Thanks, Alex. -Chris B.

I needed something very quickly to put my things Ashley helped me and answered all my questions ! Very nice young lady Thank You Ashley ! Wish you the best