Ask a few questions of your movers, save a world of trouble.
The following is a list of questions to ask a moving company before you agree to retain their services: ■ Can you provide me near-exact pricing for time as well as mileage? ■ Does your company have any special or additional rates for large objects like appliances or pianos? ■ Can you provide me with a binding not-to-exceed estimate? ■ Does your company offer insurance or protection policies and, if so, what is the deductible? ■ Are there certain conditions that would affect my compensation should my belongings arrive damaged? ■ What type of equipment is used for heavy lifting? ■ How are fragile items loaded onto the truck and stored during transportation? ■ How many years of experience do your movers have? ■ Are they bondable and have they completed a recent criminal record and background check? ■ What will happen if I’m not there when your movers arrive? ■ How does your company’s complaint process work and how are disputes handled? ■ What guarantee do you have that your movers will show up and deliver the furniture on time to my new home?