What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/22/2019
Devon is really an extremely good worker with the best attitude. Something is not right with the woman called Dana. She seems to want to start an argument. Try avoiding her and you may have a better experience with this Storage company. Unfortunately, sometimes she is the only one at the desk. This woman is not a good worker and has a bad attitude. This is the main reason for only 3 stars.
Watcher Eighteighetyeight
Garden City
Long Island New York
10/25/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York
05/26/2019
Friendly people ok pricing
United Public Radio
River Rd
New Orleans Louisiana
07/18/2017
They handle customer very will and they are very friendly
Eunice May
Brooklyn
Brooklyn New York
07/02/2018
Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this
Lia S
Brooklyn
Brooklyn New York
05/29/2019
Younger staffers and night staff extremely courteous, night staff most helpful.
Solel Soleil
Brooklyn
Brooklyn New York
11/29/2019
Good service, cheap and clean.
Ron Byrd
Long Island City
Queens New York
11/07/2018
It's a place to store your belonging.
Cruz A. Ayala
East Tremont
Bronx New York
08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York
05/15/2018
Everything appears to be good with the storage space. But, the reservation wasn't clear that it was not climate controlled and a $15 admin fee on top of that.
Daniel Morgan
River Rd
New Orleans Louisiana
04/21/2021
the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.
peggy luque
Cypress Hills
Brooklyn New York
10/21/2021
this place is like a little shop of horror. i see patrons hanging out in the hallways. i only use them BC i need them!
Robert Morales
East Village
Manhattan New York