What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Love the service and people working there. Thanks Brandon.
Pam Holmes
Nice facility, I feel it is clean. But they do have some nickle and diming going on. Eg. I reserved a smaller unit, needed a larger unit on day of and this was all discussed prior to 'check-in' ... they wanted to charge me $20 to 'transfer' to the larger unit. Mind you I had not checked in even. The representative who was very nice said he would waive it - but didn't in the end when I looked at the paperwork . Just odd.
Joe Casciola
Upon check in, service was fast. I hadn't reluzes it was a upstairs unit. Just a inconvenient surprise. Overall, a thumbs-up
james Williams
After years move my things it still good Mrs. Nancy still there it's been 15 years.and everything is still good
Shirley Riley
Brandon @ River Road was very helpful and professional in setting up my storage unit. Thanks Brandon! :)
Anne Alvarez
Friendly safe great security features
Brittany Lucas
Friendly safe great security features
Brittany
Spacious
Bambino Liuzza
Spacious
Bambino Liuzza
New Orleans, LA. River Road. First rental of storage unit at this company. Prompt, courteous, attentive service given. Shown multiple controlled climate units of different sizes without pressure. Pricing was clearly presented before commitment. Contract documentation (computer shown & signed) was clearly explained page by page. Entrance and Exit from storage location was easier, and access to unit quicker, than my previous storage company. Have no information yet from my temperature and humidity device but the construction of the storage unit itself indicates better climate control than my prior storage unit. Picked this company because it was more convenient to my home location, but would do business with them again based on the initial service.
William H Cook Jr
New Orleans, LA. River Road. First rental of storage unit at this company. Prompt, courteous, attentive service given. Shown multiple controlled climate units of different sizes without pressure. Pricing was clearly presented before commitment. Contract documentation (computer shown & signed) was clearly explained page by page. Entrance and Exit from storage location was easier, and access to unit quicker, than my previous storage company. Have no information yet from my temperature and humidity device but the construction of the storage unit itself indicates better climate control than my prior storage unit. Picked this company because it was more convenient to my home location, but would do business with them again based on the initial service.
William H Cook Jr
Great experience! Danielle was extra hopeful and a great person!
Thomas Buckley