What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/09/2024
Helpful staff and overall smooth experience. The elevator could be faster. I have two units, medium and small size range, and neither has any light inside so it’s hard see inside the units. They could increase the overall light conditions or provide battery operated lights you’d pick up from the front desk like picking up the carts. There could be a solution.
Begum Yasar
Brooklyn
Brooklyn New York
03/06/2024
The staff went above and beyond to assist me. Thank you so much!
Alison
Brooklyn
Brooklyn New York
02/15/2024
Great storage space!
Harry Martin
Brooklyn
Brooklyn New York
01/22/2024
The team at Grand street storage post is the best! Carmen, Rom & Victor, thank you for your courtesy & professionalism!
NIKKI SAINT AND CHRIS KENNY
Brooklyn
Brooklyn New York
12/19/2023
Grateful for Carmen's proactive approach in addressing my concerns. Her call to clarify and resolve my previous issue was much appreciated. Great team they have here :)
Maria Sidibe
Brooklyn
Brooklyn New York
11/27/2023
The young gentleman who procesed me in was very pleasant and professional
Iver R
Brooklyn
Brooklyn New York
11/15/2023
Moving is always stressful, but thankfully this location has Carmen. With exemplary customer service and efficiency she was able to remove much of that burden. Thank you to the Williamsburg team for all their help.
Bianca Regalado
Brooklyn
Brooklyn New York
10/29/2023
Dereck was THE most helpful, courteous and Professional. He made the payment process so comfortable and easy. Glad he was there.
Inger Thomas
Brooklyn
Brooklyn New York
10/27/2023
(Translated by Google) I love the super nice service Carmen Jimenez (Original) Me en canto el servio super nice Carmen jimenez
jenniffer estrella
Brooklyn
Brooklyn New York
10/25/2023
Carmen was the best when I arrived at the storage unit, she help me with the process of moving me in ,she answered all my questions with a professional manor. She even had someone show me and my movers where the unit was located, I give this place 5×
Arnold Thorpe
Brooklyn
Brooklyn New York
10/21/2023
(Translated by Google) Super attentive, I loved the patience they had for us (Original) Súper atentos, me encanto la paciencia que nos tuvieron
Carlos Troya
Brooklyn
Brooklyn New York
10/11/2023
Jerome helped me and was amazing. Kind, professional, I toured our space and rented on the spot. the facility is clean, organized and the folks are mellow and kind. we have rented at other facilities around the city, and Storage Post stands out !
Lisa Devogelear
Brooklyn
Brooklyn New York