What People are Saying

It's clean I will say that

Late charges and response during covid has been difficult. A lock was placed on our items preventing entrance. We were charged almost $50 while waiting for the office to respond to us having covid payments on time.

Only one of the elevators worked, which slowed down how quickly I could move my stuff in and cost me more with my moving company.

Freight elevator broke down. Doors slightly loose.

Clean facilities, but needs better elevators. Process also seem high.

Fast and convenient

It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.

Prices going up.

Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.

Good system with access codes. Very clean. Poor bathroom quality. I would prefer longer hours on weekend.

Big elevator, all types of equipment, But very little parking.

EDIT: I spoke with customer service and they were able to get me a discount that got me closer to my original price. I appreciate the effort to rectify mistakes, so I'm amending my original rating. Thank you. They pulled a bait and switch on me. I went to view a unit on a high floor a month early. They wouldn't book me in that early, but when I called to book it a few weeks later, they told me they were giving me the unit I viewed for approximately the same price. I hadn't taken note of the unit's number, and the lease had a unit number but not the floor. I found out the day I was moving, as my movers were on the way to the unit with my belongings, that they had given me a unit in the basement, which I explicitly had told them I did not want. I was able to get a unit on a higher floor, but it was smaller and $70 more per month. I didn't have a choice, unfortunately.