What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
08/18/2019
I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!
Amy Sue
Floral Park
Long Island New York
09/20/2021
The small unit i rented had tooo many mice droppings from the beginning, And it was on the second floor The units should be cleaned much better for a new tenant Definitely disappointed. J. B.
John B
Floral Park
Long Island New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Empress Rastafari Jah Bless
Rockville Centre
Long Island New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
09/12/2017
PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.
Jazmin Lowery
Garden City
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
05/02/2020
Ive been renting fo some time now and i dont understand why i cant use the bathroom..i travel alot when i get there they tell me its out of service or not available
Julie Six
Lawrence
Long Island New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York
08/23/2023
Access code didn't originally work on elevator. Other than that my move - in was good.
Raúl M
Lawrence
Long Island New York
08/09/2017
Can't wait to cancel my contract
Omari Knight
Lawrence
Long Island New York
06/30/2018
Manager is rude
Kevin Farge
East Setauket
Long Island New York