What People are Saying

I had to rent a smaller unit as well as the large one I've been using as I had someone coming to help me move, organize & find things. My 1st choice was done over the phone & was wrong so I was able to change to a much better choice for my needs w/o any trouble. When I took my lock home to fix leaving my 1st unit unlocked they placed their own lock on it for security. I hadn"t worried as it seemed very well secured there but it was great that they did that. Employees are very pleasant people.

Clean, well-maintained, modern facilities. But my five-star rating was due to the professionalism - and even more so the courteousness - of the staff, especially Julisa, who was accommodating and cooperative way beyond expectations. The place is also conveniently located, loading docs are easily accessible and the whole experience was very satisfying.

Management is friendly and accommodating, facilities are in like-new condition, clean, and very user friendly.

This is the best storage ever, am really sad leaving here, to another' storage ,but just too far, staff very nice, am recommending give it a try,

Easy to setup, no issues at all. Front desk help was spot on. Thanks

Excellent service, clean facility

Good service and price . Thank u

Mortimer made my not only terrible move but truly terrible day....not so terrible simply by being a lovely human!! Not only is he a lovely kind soul, he was extremely professional & extremely knowledgeable. He went out of his way to make sure i got a unit not just on the same floor as my mother's unit but only 3 units away from hers, then went back & forth from office to unit with me multiple times...for my self created issues...which he solved all of. Mortimer deserves a raise or promotion at the very least some acknowledge from upper management for his outstanding professionalism, customer service & all around exceptionally pleasant demeanor. He didn't just do ...his job. He made a very cranky upset customer's bad day a little brighter! I have been a customer for years, the majority of employees there are great but like i said Mortimer is exceptional !!!

The manager was really helpful, and made the leasing process smooth and easy!

Erik could not have made it easier for us! Thank you! highly Recommend if you need a place for additional storage!

Matt was very helpful and polite. He patiently took us around. A true professional.

Matt was very helpful, knowledgeable and polite. He was very accommodating and answered all our questions. Patient with my indecisive struggle on what unit would fit our needs best. Highly recommend Matt at the East Setauket location.