What People are Saying

Their service is good but only one serious concern I have is when they have drilled long screws to reinforce the bottom part of all the storage spaces, this long screw drilling has gone through one of my expensive pro audio accessories box and I'm hoping that it has not damaged my accessories. Overall, storage post management should be more careful when drilling long screws for a thin metal reinforcement. I also feel that they should lower my monthly payment for the next year and half because of this and keep all my access the same, then I will say that it is even.

Nice clean facility. The 5x5 is not actually 5x5, but 4x4...not certain if they made an error on our booking.

Their service is good but only one serious concern I have is when they have drilled long screws to reinforce the bottom part of all the storage spaces, this long screw drilling has gone through one of my expensive pro audio accessories box and I'm hoping that it has not damaged my accessories. Overall, storage post management should be more careful when drilling long screws for a thin metal reinforcement. I also feel that they should lower my monthly payment for the next year and half because of this and keep all my access the same, then I will say that it is even.

...had a hard time finding the attendant!! I did make a call before driving for 1 1/2 hrs, that I will be arriving to open the storage space. After multiple phone calls- to the phone on website and while standing at the door by the facility- the attendant "wondered in" finally, unaware, that I was trying to reach him. He was polite and nice, just not available. After he set up my storage in a computer everything else was easy, access was good, gates and garage doors were working, storage space clean, and moving carts available!! I like it.

Still I see major construction so it's annoying to work around and park.

Still I see major construction so it's annoying to work around and park.

Clean facility, easy access to storage units, elevators, dollies provided. All good.

Decent storage area. Poor access. Not enough parking and in spite of that they rent out the parking spaces making the problem worse. The unit is not cleaned well before move-in. The floor is okay but the door cushion was caked in dust.

Consistent rate increases at another local storage facility finally forced me to consider options on relocating my stuff to a new storage facility. Was lucky enough to secure a 10x15 at a really good rate at Storage Post in Suffern, though I was not happy that there was already a tear in the insulation prior to me taking the unit and that it was not fixed by whoever rented it before me. I told Roger to make note of this. Over all he was very helpful in processing everything, though the computer he had was not very cooperative and took forever to complete certain steps in the overall process. I like that this facility has 24 hr access, though being on the third floor, you need to punch a code in every time you take the elevator. Overall I like this company, location and staff better than the former one.

Located just off of I-87, it's easy on/ easy off the highway. The office hours are reasonable. They have additional security by having gates, both entering and exiting. Fairly clean facility. Has many exterior rodent boxes, which I look at as a plus, for preventive measures. However, the section where I enter has limited parking and it seems that the same vehicles are always there. Either they're not managing that area or they're using it for something other than the storage customers, thus the four stars.

Staff was very accommodating and helpful. Storage space advertised is not accurate. Only approximate however. Staff offered another space in new building but I declined. My 10x10 (actually 10x8) was sufficient for my needs. They also gave me 2 free months so I need not complain. Definitely recommend them.

Very clean well lit. Different size storage containers inside dry storage. Also very secure