What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence
Lawrence Bailey
I currently have a storage unit and needed an additional one. I had the pleasure of being helped by Ashley. It was nice to interact with a female for a change. I would recommend this location to anyone. Thanks Ashley for you customer assistance
Chris Martir
Nice facility, Tay was very helpful!
Aniket Maitra
Ok longer hours
crystal oneal
What a long stressful day!!!! Thank God kevin at storage was so patient with me and help guide me so that my moving day was less stressful. I highly recommend this storage facility because customer service is their number one priority.
Jaime Jeffrey
Excellent Facility
dustin barrow
I rented online but the unit was too small. The store manager was awesome and moved me to a larger unit very close to the one I'd originally rented. The customer service was top notch.
Jackson Wilson
They have a very wonderful and helpful staff I would recommend this location
William Beaumont
This girl I tell you!!!! She knew everything like the back of her hand!! Thank you Ashley you were so patient with us showing us the different size units!!! The store was clean and smelled amazing thank you I will definitely reccomend this storage place to my friends and family
Leonardo Dettler
Victor was super helpful , kind & professional .
Angelica Arocho
Fantastic customer service. Facility very clean Staff very helpful Michelle makes it very easy for me to opperate
Car Wash Kings llc
Came in about a year ago and booked by a very helpful staff i believe his name was Milton who unfortunately no longer with the company. Had a few issues with one of my units in the beginning but he immediately took care of it. In addition, theres another staff who has been also very attentive, helpful and courteous. She helped me acquired a new bigger unit and answered all my questions. Also,as per observation, she always on the move keeping the facility clean and presentable. I think her name is Zophia. Great storing experience so far. Thank you Zophia..
Jerick Josh Familara