What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Alexandra was great in helping out during and helping getting me moved in during a tight squeeze - a great experience!
Jermaine Williams
Just rented a unit today facility was very clean office was tidy. Ashley was so amazing and friendly !! I definitely would recommend this storage place Thank You Ashley !!!!
TRANSFORMING PHIL
We rented last week and I've been procrastinating on writing this review but I promise Ashley I would !! Your personality is amazing super friendly , bubbly and patient!! Thank you for everything love !! I would definitely recommend this location to all my friends and family Ashley once again thank you for everything you are truly amazing and your personality get you far !!!
Jacqueline Riley
We needed storage instantly and Storage Plus was available. They were very helpful.
Myra Levine-Harris
Alexandra she always have a great attitude, and always help the way to do a good jod
Gloria Moreno
"Don't sleep on New Rochelle's Storage Post's District Managerial Staff" After having a frustrating experience (a few times) with my personal access code not granting me access to my unit (I was told it was a 'computer issue') and then not receiving a call back to my voicemails, this facility's District Manager, Alex Oates, came in and saved the day/helped rectify my situation. Mr. Oates was an attentive listener; hearing all of my concerns, asked to look into the issues and then expeditiously contacted me back with apologies and options for resolution. For this, Alex gets my A++ any day, he is a very professional and pleasant individual. Now, I hope his professionalism and promises remain true in the future at this New Rochelle location. Thanks, Alex. -Chris B.
Christopher Borsella
Excelente Service thanks Ashley for you help !!!!
jose nunez
Keep unwanted items stored away....lol
steven bracamonte
Great service by Alexandra & Porsche. I had a couple issues that needed to be fixed and these two ladies provided exceptional service with a smile. I highly recommend this location. If your lucky you will get to meet Alexandra as she is one of the most helpful people I have encountered in a long time. Storage Post is lucky to have such great employees.
Amy Snow
Alex and Ashley at Storage Post made my stressful move completely stress free when it came to storage. All aspects of the storage facility were completely explained. I highly recommend this facility because the employees were so thoughtful and made the process very smooth.
Jason Pallett
If you need a storage unit I highly recommend stopping by here! Amazing customer service!! I typically wouldn’t waist my time with a review but this one is sooo worth it. All thanks to Ashley for making this a stress free experience. What Ashley didn’t know is I’ve had 3 sleepless night in an out the hospital with my dad , and in the midst of it all I was moving to a new apartment and needed to put some stuff in storage. I honestly cannot express how satisfied I am with my experience. Ashley, made everything super simple, and was super helpful and patient. Honestly I walked in on a Sunday at 3:54pm fully aware that they’re closing in 6 min. I rushed over from the hospital hoping to get lucky yet pretty anxious that I won’t be helped since it’s last minute. Ashley happily greeted me and helped me through the entire process. The system was a little behind and my confirmation email didn’t come in and it was about 4:30. Ashley gave me a temporary code so that I’m able to load stuff that same Sunday which was a great help!!! I’m telling you this girl is amazing! She even took the time out to show me the units like I asked although it was already closing time. She smiled and patiently helped me past operating hours. I’ve rented a few storage units before but never has had such a great experience!! Ashley if you happen to be reading this I want to thank you again for being such a pleasant helpful person!! I Wish you all the best in life Thank you!!!! best regards, Nora
Nora M
They defiantly try to take storage to the next step, they let u send packages, climate controlled rooms, high ceilings in storage units at no extra charge, protection plans available. I feel safe to store.