What People are Saying

I needed something very quickly to put my things Ashley helped me and answered all my questions ! Very nice young lady Thank You Ashley ! Wish you the best

My husband and I came looking to store a few items last week on Monday. The young lady there was very helpful she gave us a full tour , she took her time and was very clear with everything ! This facility is very clean , quiet and most importantly safe which was my biggest concern. I would highly recommend this facility ! Thank You so much !!!

Came in looking for a unit to accommodate all of my stuff Ashley was very friendly and the move in process was very quick and easy the facility clean and they have a huge elevator!! I definitely would recommend this place. Thank You guys !!!

I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.

( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!

First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

I'm happy here, the location is perfect. The staff is on point, polite, courteous

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!

Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless

Tanaysha was very helpful