What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Alexandra thanks for all your help. Really useful explaining the entire rental process.
Pedro Sierra
My husband and I came looking to store a few items last week on Monday. The young lady there was very helpful she gave us a full tour , she took her time and was very clear with everything ! This facility is very clean , quiet and most importantly safe which was my biggest concern. I would highly recommend this facility ! Thank You so much !!!
Sarina mckay
Alex and Ashley at Storage Post made my stressful move completely stress free when it came to storage. All aspects of the storage facility were completely explained. I highly recommend this facility because the employees were so thoughtful and made the process very smooth.
Jason Pallett
I love the person is very nice
Martha Rivas
I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.
Zainab Taylor
Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po
Patrice Jeffress
I had this same storage unit for almost 5 years when I moved into a permanent location in coop city. I had my parents furniture as well as my furniture from way before. Tons of documents and rugs and other things. I had no trouble at all with the unit. I used their carts to move things in and out. I liked the closeness of my health club near by. Safe and pleasant!
Dee Hoch
The guy from your office was helpful and informative in getting to my unit.
Alberto Ferrer
I’ve had several units with them in the past. I recently had to get a new unit. I’ve always received above and beyond customer service which is why I always come back. My recent encounter tops them all! I was assisted by Livan. He provided me with outstanding customer service. He was polite, knowledgeable and also helped me get the right unit for my belongs. I can honestly say within the years of storing my belongings there, Livan is in my top 5 best reps!!! The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a super dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.
Essence Nicholas
I would like to say that you have two wonderful employee . 1- Anthony Vola 2- a lady I dont know her bame but she is wonderful they are very helpful , understand , curtious . Great ppl . Give them a raise and praise .
Norma Jackson
Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!
Kendra Contreras
Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.
Ray Yoana