What People are Saying

Devin and claudia was amazing services

Denise stayed over to help me before she had to go to her lunch because I was still 30 minutes away. She was fantastic! I absolutely loved the great service.

DENISE IS AWESOME, GREAT SERVICE, ASKED THE RIGHT QUESTIONS. GOT ME INTO THE RIGHT UNIT. THANK YOU

Ms. Denise was a great help she was amazing!

Raina and Brittany were very helpful and very patient with assisting us at Life Storage.

Claudia R was very helpful. I flew in from DC early this morning and she walked me through the steps needed for my move in and my Husband unit since thanks for beening so patient and polite

Claudia was amazing to work with Very professional Would love to do business again with her

Came in after transferring from a competitor and Denise offered such great fast service ! I look forward to storing my property with them

Denisse is great , best customer service ever

Raina is nice and gives great service

Facility has had some improvements but I'm not convinced that the improvements warrant such big rent increases. Pricing reflecting Loyalty Appreciation and incentive to stay would be nice.

Initially I made a one star review due to the poor customer service I experienced from the manager and unit conditions I discovered a week ago 10/25/25. I have been a tenant for over a year and purchased an additional unit for more space. However, when moving out my smaller unit I saw rat poop and rat holes at the corners of the unit. When reporting that to the on duty manager he was not helpful and made no attempt to remedy the issue and blamed the previous ownership for my issue. Following that experience I reported that to the customer service line where I spoke with Alex who sent an email to the district manger Raina on my behalf. Raina quickly responded the next business day and provided amazing customer service and provided me with a credit due to my experience. She was very friendly and understanding, ensuring that additional training would be provided for the current management to better handle these incidents. If you have any issues I would suggest calling the customer support line and ask for the district manager if you experience no support from the lower level management. Also Denise in the other team members were a great help and had great energy!