What People are Saying

Great experience!

Denise has the best Customer Service Ever

Denise was the best Great service with a smile

Awesome service, very helpful, Adrian is a a great person. Highly recommended. Ask for him when you stop by.

Jermaine was very polite on helping me today

Want to give a shout-out to Raina, front desk employee who was awesome during my orientation & has gone above and beyond helping me since then. She has a great attitude, superb customer service skills & very efficient. Thank you, Raina! Really appreciate your help. MG

Great customer service

I was so pleased with my service today at little village with Danise

Adrian and Denise are amazing! Everytime i walk in with a question or concern they're always welcoming and help me out to the best of their abilities. I walk out feeling taken care of! I absolutely love my storage post units!

Denise is amazing, truly takes the time to make sure the units are tidy. Bathroom is always clean and doesn’t smell bad. Always feel safe & comfortable coming here.

Facility has had some improvements but I'm not convinced that the improvements warrant such big rent increases. Pricing reflecting Loyalty Appreciation and incentive to stay would be nice.

Initially I made a one star review due to the poor customer service I experienced from the manager and unit conditions I discovered a week ago 10/25/25. I have been a tenant for over a year and purchased an additional unit for more space. However, when moving out my smaller unit I saw rat poop and rat holes at the corners of the unit. When reporting that to the on duty manager he was not helpful and made no attempt to remedy the issue and blamed the previous ownership for my issue. Following that experience I reported that to the customer service line where I spoke with Alex who sent an email to the district manger Raina on my behalf. Raina quickly responded the next business day and provided amazing customer service and provided me with a credit due to my experience. She was very friendly and understanding, ensuring that additional training would be provided for the current management to better handle these incidents. If you have any issues I would suggest calling the customer support line and ask for the district manager if you experience no support from the lower level management. Also Denise in the other team members were a great help and had great energy!