What People are Saying

Tatiyana was a great help from the time I walked into the door . She gives great customer service and was very informative .

Running through is place might give you nightmares. Facility seems clean, some rodent problems perhaps but good access and storage overall.

John the cutie was awesome offered him lunch for his kindness. Got some tickets I didn't know about plus a great rate. Will recommend and return

Tatiana

Diasia was very helpful, she was great!!

UPDATE: I want to say I originally gave this facility a 1 star rating, but came back to update it to 5 stars. The Manager, Mohamed did contact me after my negative experience and review. He was amazing! He did everything he could possibly do to ease my fears, and change my absolutely awful experience into a much better one. Mohamed is truly a stand up guy and an asset to this business. He made sure the employee in question would no longer create issues for me or any other customers. He took care of my every need. I truly believe my situation was not the normal occurrence at this facility, and just an unfortunate encounter with a terrible employee. I would recommend use of this storage company. I had the worst experience of my life at this location. I have been a customer at the location for more than two years, and did absolutely nothing to warrant the treatment I received. An employee came to my storage unit completely unprovoked, and spoke to me disrespectfully, cursed at me, treated me rudely, made me feel unsafe and intimidated. He seemed unhinged. I immediately called customer service, literally in tears, and shook up. Thank God, my son was there with me. Even with my son there I did not feel safe. I feared retaliation for filing a complaint. I had to stop doing what I was doing in my unit and leave. I reached out to customer service numerous times to follow up, and HAVE YET TO HEAR BACK from management. The individuals I spoke with were all professional and empathetic, but unable to assist me beyond referring me to management. You would think when a customer, especially a woman leaves your facility in fear for her safety it would be enough of a reason for an immediate follow up. I should have called the police, but I was so shocked and taken by surprise by the employee that I just didn’t think of it. It’s obvious this place could care less about their customers. I think I have been extremely patient given what’s happened. It’s been a week, with multiple calls, and customer service can’t understand why I haven’t been contacted.

Great attention to detail. Tatiyana was very attentive and informative. Great customer service skills and very pleasant to work with.

Great

I visited this location to check for storage, and Maria was extremely friendly. The facility was very clean. I was impressed by how Maria was engaged and knowledgeable. I unfortunately did not rent a storage as we decided to move out of the area. I would definitely recommend this storage to anyone looking for a storage facility. Hopefully, you're welcomed into the facility by her infectious smile and laughter. This world needs many people like MARIA! Thank you so much for making my experience of moving so much easier.

Excellent fast service no hassle

Got a locker online, came across a few issues once at the branch as they were not aware of the online offers. Was taken care of by Johnny who provided excellent customer service. He went above and beyond to ensure my offer was provided, did not rush the process despite the fact the location was very busy that day.

I deal mostly with Anna and John and they are Awesome. Clean facility; easily accessible.