What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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3.00 Stars
I rented a unit for my college student. The first three times he went during business hours the office wasn't open and we hadn't received a building access code in any of the confirmation emails. I was finally able to reach the manager at this location by going through the sales option who connected me. All is fixed now, but it was a very frustrating start!
Deborah Sleeman
4.00 Stars
We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.
Logan Fraire
5.00 Stars
Super clean, great prices, and Evalyne goes above and beyond! Great manager and great spot for moving needs in a pinch.
Wright Gatewood
5.00 Stars
I have never rented out a storage unit before and was blown away by the ease and incredible service at storage post in edgewater. Jessica was incredibly kind and helpful in showing me to my unit as well as how to load items. I am thrilled with the facility and am very happy I was able to rent from this location.
Kimmie Fasel
5.00 Stars
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
5.00 Stars
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
5.00 Stars
Super helpful despite a slightly unusual situation
Kate Herold
5.00 Stars
neighborhood and taking care of me have a good one
Adrienne Sioux Koopersmith
5.00 Stars
Great customer service. I really enjoyed the staff and the facility
Quiante Nickens
5.00 Stars
Jessica is a friendly staff member at this location. As a student worker for Loyola we are constantly going in and out of the storage facility and Jessica taught us a few tricks to make it easier to do so.
Juan
5.00 Stars
Renting a personal space for my employer. Crystal was very helpful and friendly. She escorted us to the space, it's in the basement and we were a bit confused. She helped us feel welcome.
T. Kent Jones
5.00 Stars
Jess was so helpful came in last minute and she dropped everything to transfer me to a bigger space and made sure I left happy great customer service
Marilyn B