What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
04/03/2025
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
Edgewater
Chicago Illinois
05/07/2025
Came in to purchase boxes, Jessica's customer service was great. Her multitasking skills were impressive.
Bianca Ramos
Edgewater
Chicago Illinois
07/26/2025
We have been customers here (through several name changes) for over 10 years, and have rented 7 or 8 different units over the years. The current manager, Jessica is wonderful. We had an issue last month with an aspect of our current unit, and it was addressed and the problem was solved quickly. Also, Jessica is very easy to work with and she is accommodating. We love 6331 Broadway storage, and are very happy customers. We tell all of our friends! Thank you!
windycitykitty
Edgewater
Chicago Illinois
10/27/2025
Wow!! What amazing service! Jessica met me at the door, confirmed that my access code worked, and then showed me all around, including to my new space and how to access the indoor parking! The last three places I rented storage I never met a human being! I'd give them 10 stars if I could!
Mary Trela
Edgewater
Chicago Illinois
05/29/2026
Came to storage post today to get a unit med store manager Jessica. Very friendly, great service. Very happy with this unit. Easy on the eyes
William Fagiano
Edgewater
Chicago Illinois
10/14/2024
Extra space storage is awesome. Customer service was great. Maxx is super knowledgeable and professional. Look no further for your storage needs. Great job Maxx I will be recommending you and Extra Space Storage.
all2mtt
Belmont
Chicago Illinois
04/08/2025
Amazing very helpful and nice Clean
Ericka Cane
Belmont
Chicago Illinois
11/17/2025
David was amazing!!! Helped us out for sure.
Jae Smith
Belmont
Chicago Illinois
10/02/2024
Brittany is helpful. She helped with my lock cut when I lost my keys. Great service
Reginald Lee
Little Village
Chicago Illinois
06/15/2025
Denise very helpful and awesome
Valeria rodriguez
Little Village
Chicago Illinois
09/13/2025
Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.
Tina B
Little Village
Chicago Illinois
03/04/2026
Denice was so helpful and spectacular with helping on the storage unit today truly an amazing addition to the team
john le
Little Village
Chicago Illinois