What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/22/2025
Came in to upgrade unit Jessica and Adrianna are just the beat great personalities and wonderful customer service Clean and nice facility.
Joe Bettini
Edgewater
Chicago Illinois
08/23/2024
I have a great experience getting a new storage unit , Jeremy Napier thanks for the excellent service!
L&V MASSAGE
Belmont
Chicago Illinois
01/12/2025
Came in to transfer to a bigger space Jessica was very helpful and made the transition very easy David was a great help as well facility is clean and well taken care of great Customer service
Skylar Watkins
Belmont
Chicago Illinois
10/02/2024
Raina did a grsat job
Michael Vilella
Little Village
Chicago Illinois
03/10/2025
(Translated by Google) I recommend this place, the customer service is good, the person who helped me explained everything to me with great patience, I found a good price for the size I was looking for. (Original) Les recomiendo este lugar la atención al cliente es buena, la persona que me atendió se encargo de explicarme todo con mucha paciencia, encontré un buen precio para el tamaño que estaba buscando.
Karla Ramon
Little Village
Chicago Illinois
12/30/2024
overall, amazing facility was an amazing professional staff
Hazel Merced
Cicero
Chicago Illinois
06/05/2024
Matthew is polite and funny love him he’s nice and patient to all
Zasha Vox
Andersonville
Chicago Illinois
07/02/2024
Wonderful company! Excellent customer service thanks to Crystal,very polite and very much helpful. I will definitely be returning thanks a ton!
Greg
Edgewater
Chicago Illinois
12/10/2024
had an amazing experience earlier today seeking information regarding storage for loyola chicago!! awesome staff and excellent help
billy beranek
Edgewater
Chicago Illinois
03/31/2025
Jessica is very friendly efficient and prompt customer service is a ten
Patrick Donnell
Edgewater
Chicago Illinois
10/14/2024
Extra space storage is awesome. Customer service was great. Maxx is super knowledgeable and professional. Look no further for your storage needs. Great job Maxx I will be recommending you and Extra Space Storage.
all2mtt
Belmont
Chicago Illinois
04/08/2025
Amazing very helpful and nice Clean
Ericka Cane
Belmont
Chicago Illinois