What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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10/29/2024
My overall time with extra space was absolutely amazing. I moved in and my stuff was kept safe and sound. Then of course I misplaced my keys and Nancy was very nice and she is very understanding and yeah I would definitely recommend them because Nancy and her crew was just absolutely amazing and awesome. Polite and cool 5 ????? stars
Vashawn Edwards
Cicero
Chicago Illinois
04/18/2025
Eddie is so awesome!!!
Teahjah huddleston
Cicero
Chicago Illinois
07/29/2025
Eddie is the most helpful guy I’ve ever met in the storage business. I’ve been using multiple storage units around Chicago for years, but there’s no one like him. He’s always working hard and making sure everyone has what they need. Five stars to him!
Stalin Villlagomez
Cicero
Chicago Illinois
10/02/2025
Great Service and accessibility
L.R.
Cicero
Chicago Illinois
03/18/2026
(Translated by Google) Excellent service from Nina ?? Great place (Original) Excelente servicio de nina ??buen lugar
Samara Medina
Cicero
Chicago Illinois
08/05/2026
Very smooth check in process
Mz Perfect
Cicero
Chicago Illinois
06/19/2024
Syria was a wonderful help. She got us in and out efficiently. Thank you!
Paul Altamirano
Andersonville
Chicago Illinois
07/04/2024
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
Edgewater
Chicago Illinois
04/03/2025
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
Edgewater
Chicago Illinois
05/07/2025
Came in to purchase boxes, Jessica's customer service was great. Her multitasking skills were impressive.
Bianca Ramos
Edgewater
Chicago Illinois
07/26/2025
We have been customers here (through several name changes) for over 10 years, and have rented 7 or 8 different units over the years. The current manager, Jessica is wonderful. We had an issue last month with an aspect of our current unit, and it was addressed and the problem was solved quickly. Also, Jessica is very easy to work with and she is accommodating. We love 6331 Broadway storage, and are very happy customers. We tell all of our friends! Thank you!
windycitykitty
Edgewater
Chicago Illinois
10/17/2025
Came in to rent unit meet Jessica who was extremely helpful with a great personality explaining everything and gave a great tour I truly appreciate you
Farah Muhammad
Edgewater
Chicago Illinois