What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/27/2021
Store Manager Jessica was so helpful!!! When I was here past hours (6:30) she still helped me lock out she’s so amazing
Angelina Carcione
Edgewater
Chicago Illinois
05/29/2025
Perfect location and amazing staff. Jessica, the store manager, was very accommodating and stayed late to help with codes that weren’t working. 10/10 experience.
Lannah Tamborello
Edgewater
Chicago Illinois
08/07/2025
Jessica was very helpful, welcoming environment!
Regina Mares
Edgewater
Chicago Illinois
10/27/2025
Wow!! What amazing service! Jessica met me at the door, confirmed that my access code worked, and then showed me all around, including to my new space and how to access the indoor parking! The last three places I rented storage I never met a human being! I'd give them 10 stars if I could!
Mary Trela
Edgewater
Chicago Illinois
05/29/2026
Came to storage post today to get a unit med store manager Jessica. Very friendly, great service. Very happy with this unit. Easy on the eyes
William Fagiano
Edgewater
Chicago Illinois
10/14/2024
Extra space storage is awesome. Customer service was great. Maxx is super knowledgeable and professional. Look no further for your storage needs. Great job Maxx I will be recommending you and Extra Space Storage.
all2mtt
Belmont
Chicago Illinois
04/08/2025
Amazing very helpful and nice Clean
Ericka Cane
Belmont
Chicago Illinois
03/31/2026
Great service. The facility is very neat and clean. I would definitely recommend to family and friends. Devin is a really great help when it comes to explaining about the units and setting up autopay. The maintenance Varrick keeps the place looking nice and spiffy.
Kyra Hicks
Belmont
Chicago Illinois
11/23/2024
I found this gem on google maps! Five minutes away from home! Britany was so kind and charming. She made sure I got a unit the perfect size for what I needed. She was so helpful and detailed in explaining the contract and everything.
Marisol
Little Village
Chicago Illinois
12/14/2022
Raina. MY JOY!!! Everytime im here. She makes such a stressful process so much easier for me. No matter the situation. Be it actual help with a transaction or just her beautiful smile and uplifting words of advice. She definitely a hard worker. Shes been here with me for two yrs now. And I love to see her whenever I come in.
Light Glazer Committee
Little Village
Chicago Illinois
06/25/2025
Just want to say Devin's help was greatly appreciated by the staff at Edgewater and the customer. Great customer service. Awesome teamwork!
Christine Cigliano
Little Village
Chicago Illinois
11/03/2025
Adrian was very helpful with helping me find the best space I needed for my move. He was informative, sharp, and professional. Shout out to Adrian!
Fabian Diaz
Little Village
Chicago Illinois