What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/02/2018
Every now and then, one comes across someone whose customer service is way beyond the norm, one who, if I owned a business, I would try to hire immediately. I have several storage units at the River Road location, and Brandon had been one of those people who excel in every aspect of their work. Give that man a raise!! Thanks for all of your help and consideration.
Byron Hammer
River Rd
New Orleans Louisiana
05/01/2023
10 outta 10! Brandon was very helpful and made renting a unit a painless experience.
Dave
River Rd
New Orleans Louisiana
09/25/2017
I can't believe I was so stupid to be paying $120 more per month at a storage facility on Carrollton, that was much more rude, dangerous, inconvenient and many more negatives. This River Road facility I just moved to is terrific and such an improvement. The counter lady who helped me complete the final paperwork and move in was simply wonderful, I saved myself over $1400 per year in kind of an impulsive move, but I'm sure glad I did it.
David Band
River Rd
New Orleans Louisiana
02/28/2019
Brandon was super helpful and friendly just as other reviewers have noted. The unit is clean, secure and convenient.
Julie Davenport
River Rd
New Orleans Louisiana
05/02/2020
Brandon @ River Road was very helpful and professional in setting up my storage unit. Thanks Brandon! :)
Anne Alvarez
River Rd
New Orleans Louisiana
08/22/2018
I work for a company called campus storage and we service 43 universities across the u.s. and this storage facility is one of the cleanest and nicest facilities that we have used so far. Also Brandon the storage specialist has great has great customer service and is very professional I recommend this property for all your storage needs.
terrell carr
River Rd
New Orleans Louisiana
08/02/2018
I've had a unit at River Road Storage Post since 2008. The service there has always been impeccable -- helpful, competent and kind -- in short, humane -- a rarity these days. I've never had a problem with the unit's security or any kind of infestation by bugs. The facility is kept clean. I highly recommend. I heartily second and third (if that's possible!) the service that Brandon provides and agree that management should give him a raise and understand what an asset he is to the company.
Elizabeth R
River Rd
New Orleans Louisiana
06/16/2023
Storage Post is a gem! The facilities are spotless, and the friendly staff, especially Brandon, make renting a unit a breeze. I wouldn't hesitate to use their services again.
Anne Long
River Rd
New Orleans Louisiana
10/30/2017
Algood
Jamel Raymond
River Rd
New Orleans Louisiana
03/24/2019
Brandon, the manager, does a great job!
Kamin Lambertson
River Rd
New Orleans Louisiana
06/13/2018
Well I was bummed to know my original online contract I made with Storage Post was scheduled incorrectly. I wanted a climate control unit l, the unit they gave me wasn't, and this information was nowhere on the receipt either. However, Rick was able to get everything straightened out and all worked out!
elizabeth
River Rd
New Orleans Louisiana
08/21/2020
Nice facility, I feel it is clean. But they do have some nickle and diming going on. Eg. I reserved a smaller unit, needed a larger unit on day of and this was all discussed prior to 'check-in' ... they wanted to charge me $20 to 'transfer' to the larger unit. Mind you I had not checked in even. The representative who was very nice said he would waive it - but didn't in the end when I looked at the paperwork . Just odd.
Joe Casciola
River Rd
New Orleans Louisiana