What People are Saying

The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...

Very friendly staff and they know how to give great customer service.

Manny was such a great help and made sure that everything went super smooth for us! Couldn’t ask for more! Wonderful service and always had a smile!!

Great location, great customer service

The guy that helped me at the facility was very helpful!

The best storage in town

Kirill was extremely helpful and provided a tour of the facility when I was interested in renting. A few months later, Kirill was walking the property performing a security check. He noticed I did not properly lock my unit and was kind enough to call and make me aware of the situation. I am so pleased with the level of customer service and follow up with the facility.

This place is very very clean, alot of security cameras, 3 elevators, alot of merchandise like boxes,locks, tape, packaging supplies etc and the kiosk is lovely to use when it's busy and I love the access hours but I need to point something out that was way more impressive to me which is your employee or operations manager Manny, that man is special, by the grace of God he helped me beyond words can explain his heart is pure, my movers abandoned me and he made his business to make sure I was takened care of , he is very professional, he helped me and 3 other people all at once anyways thank you Manny you the best

An absolutely incredible company. Extremely professional and very helpful every time I go and need assistance. The ease of use of the facility and having the crew be always attentive is reassuring every time I go. The facility is great for organizations such as mine as we are in need of a large storage facility that is able to handle our requests!

I've rented storage space multiple times in the past and this place is by far the nicest and cleanest. I'm particularly pleased about the climate control; I don't have to worry about extreme temperatures with the items I store. Hand trucks are always readily available and there are three elevators. I have been frustrated at times with other places in the past because of the lack of both, especially with someone moving in or out with a truck load at the exact time I needed to access something in my storage unit and the elevator was not available. Prior to renting, I did my homework and the rent prices are either less or comparable to other facilities in the area. In addition, Manny is extremely accommodating and helpful. He truly comes across as caring about customer satisfaction. I recommend this storage faculty fully without reservation.

This place is a great value for the neighborhood and the manager guy is helpful.

THIS LOCATION IS NOW OWNED BY NEW OWNERS WHERE THE HOURS OF OPERATION HAVE CHANGED AND HAVE CAUSED A GREAT INCONVENIENCE TO THE ACCESS OF THE LOCATION. "Leshonda the store manger and Shanice were super helpful and supportive. This facility is CLEAN!!!!! I love the easy access and hours of operation are great! I’m happy I chose them to store my merchandise "