What People are Saying

UPDATE: I want to say I originally gave this facility a 1 star rating, but came back to update it to 5 stars. The Manager, Mohamed did contact me after my negative experience and review. He was amazing! He did everything he could possibly do to ease my fears, and change my absolutely awful experience into a much better one. Mohamed is truly a stand up guy and an asset to this business. He made sure the employee in question would no longer create issues for me or any other customers. He took care of my every need. I truly believe my situation was not the normal occurrence at this facility, and just an unfortunate encounter with a terrible employee. I would recommend use of this storage company. I had the worst experience of my life at this location. I have been a customer at the location for more than two years, and did absolutely nothing to warrant the treatment I received. An employee came to my storage unit completely unprovoked, and spoke to me disrespectfully, cursed at me, treated me rudely, made me feel unsafe and intimidated. He seemed unhinged. I immediately called customer service, literally in tears, and shook up. Thank God, my son was there with me. Even with my son there I did not feel safe. I feared retaliation for filing a complaint. I had to stop doing what I was doing in my unit and leave. I reached out to customer service numerous times to follow up, and HAVE YET TO HEAR BACK from management. The individuals I spoke with were all professional and empathetic, but unable to assist me beyond referring me to management. You would think when a customer, especially a woman leaves your facility in fear for her safety it would be enough of a reason for an immediate follow up. I should have called the police, but I was so shocked and taken by surprise by the employee that I just didn’t think of it. It’s obvious this place could care less about their customers. I think I have been extremely patient given what’s happened. It’s been a week, with multiple calls, and customer service can’t understand why I haven’t been contacted.

The store manage Johnny was a huge help in securing me a spot. He went above and beyond to make sure I had enough storage space to fit my needs. Thanks a lot Johnny we really appreciate your help.

Thank you storage post south for securing me a spot to park my trailer. The staff went above and beyond to be able to get me a spot to fit my oversized vehicle. Thanks again Johnny.

So far so good! Moved in this until when my local unit became less than accommodating. Always greeted with great customer service and prompt problem resolution.

John was the nicest and most helpful person I have come across in sometime. He went above and beyond to make sure I was getting what I needed at an affordable rate

(Translated by Google) Convenient to download, clean and accessible. Excellent Customer Service, Victor showed me everything and explained everything. He walked with me to the unit and explained how entry and exit works. Recommended 100% (Original) Cómodo para descargar , limpio y accesible.Servicio al Cliente excelente, Victor me enseñó todo y explicó todo.Camino conmigo hasta la unidad y me explicó como funciona entrada y salida. Recomendado 100 %

Excellent services. Great price. The unit fits.

In particular Andrew was profoundly outstanding!! His customer service made my move out after these last 7 years very smoothly and pleasant! A++++++ Thank you, Andrew and storage post!

Good customer service, place is clean and well maintained.

The easiest thing I've ever done and I fretted for so long...thank you storage post

(Translated by Google) Very good service (Original) Muy buena atención

Had a pleasant experience with Jonny Rivera at Storage Post Self Storage he help me find the exact storage size i needed made my decision very easy and was a pleasure to talk too.