What People are Saying

I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.

The manager, Gloria Ramirez, was so helpful and provided me service with a joyful smile and playful attitude.

The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.

So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!

GREAT SERVICE

(Translated by Google) NO (Original) EZ

Once one learns about how things work it's very easy and convenient to have storage in this facility.

What can I say, its storage not a 5 star motel.

The move in experience was great Stacy was extremely pleasant. The only problem is that they advertise 5x5x4 but with pipe going straight through the unit it makes it much smaller because you can not use space on top. Stacy showed me other units and it was all good.

UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!

What can I say, its storage not a 5 star motel.

Bang for your buck