What People are Saying

Tyrone great performance an customer service

My only issue with this company is the problem with the access code to enter the facility Mine almost always didn’t work so when I would go when the store was closed, I would have to wait until the store opened for them to fix the problem with my access code which was very frustrating

I had a storage room with this company before and everything went well as far as getting the room etc etc .My only problem that I endured was with the access code that almost never worked which was very frustrating when I would go during access hour and the store wasn’t open yet I would usually have to wait until the store open and then they would fix whatever the problem was but but that was very important for me . J also had a storage at another location and I experienced the same issue which was worse because they access hours were from 6 am and the store didn’t open til 9 am . so they were many times I went to go to my storage room at 6 AM and my access code didn’t work which means I was not able to get in to my storage room and get my stuff so which means I had to wait until 9 o’clock until they open the office to speak to someone so they could fix the problem. That was very frustrating - so am I saying that what happened to everyone? But I happened to meet several different times at two different locations so I learned never to go before the store opens because I might be locked out because my access code isn’t working at the moment. so I can honestly say the process of getting a storage room is fine, but the access code issue I would not recommend this storage company due to that issue. Also if you are late one day with making a payment, the late fee is $15 and then one week after it’s an additional $30 which I think just isn’t fair.

It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.

Clean place

Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.

It needs a bit more upgrading for the monthly fee charged

Labyrinth!

It's okay

Ok

Its getting too expensive

I wanted to rent a storage unit and the first month was free with a $35 administration fee. I decided the next day that I didn't want the unit. They gave me an issue with receiving a refund. They avoided dealing with me for 2 weeks. It wasn't until I made a review that they gave me a refund.