What People are Saying

I had the pleasure of being helped by Nychelle who is so pleasant and resourceful. I came into this location with a-million-and-one questions and I even called a couple times as well. Each time, Nychelle was respectful and knowledgeable about my concerns. Overall, the customer service at this location is phenomenal and it made the process to secure a storage unit feel like a breeze.

The manager, Gloria Ramirez, was so helpful and provided me service with a joyful smile and playful attitude.

The staff at this location are very occomadating, friendly and helpful. I want to specifically thank Dionna for all her help. I would recommend using this location.

So, my lock weirdly just stopped working! And Lizette came by to save me worth her super customer service. I honestly neverrrrrr have an issue here they are supper helpful and always accommodating. This may jus seem like a simple job you clock in and clock out too... but she always works wit us with heart and compassion which is really appreciated when working with personal items. I had a previous storage that was horrible (A&A storage) so this is a huge upgrade and I feel really secure. having my items stored here. THANK YOU LIZETTE. At the moment, she is currently running up and down just for me to get my storage open. If that isn’t customer service, then idk what is!!!

GREAT SERVICE

(Translated by Google) NO (Original) EZ

thank you so much! The service was outstanding, I was helped by Franny who was such a sweet heart, I asked the most annoying questions and he didn't even hesistate to answer me. He showed me different rental units, different prices, very knowledgeable! Process was done so quick, I went to another location yesterday and spent almost an hour there for nothing at all! Didn't even spend an hour registering and unloading due to rhto amazing service that was provided. Big shoutout to the big guy with the beard who allowed us to park the uhaul when an emergency came up in the middle of unloading our things. I didn't get his name lol ! Thank you so much guys !!!

Just traveled from Florida gloria was amazing got great discount renting two rooms !! Great location clean facility recommend to all! Happy new year

I. Just rented a storage unit 2050 at the fordham location staff Was helpful and facility Was clean

Everything went well. I was able to reserve my unit online and pay for it the day before. Also, the representative in the office was very accommodating. It was also easy to access my unit and I felt safe while doing so. And I forgot my lock, but I was also able to purchase one at the reception desk.

Excellent Service! I drove with my family down from New Haven, Conn on a cold Saturday morning. We were tired and frustrated from traveling so far. We registered online but usually have issues at places cause somehow someone always effs it up! I have to say tho, The store manager at 979 Brook, Jose was a true delight! He showed us to the bathroom, helped us get carts and showed us all the amenities of this facility and even offered us some coffee to keep us warm. He was very nice and made the move-in process very easy for us! Thank you so much! We hope your other other locations have this same level of service! THANK YOU STORAGE POST AND THANK YOU JOSE!

I just want to commend the excellence service of Mr.Alex Oates he was very helpful in resolving my issues on Tuesday March 12, 2019. I would recommend this storage to anyone with no hesitation based on there excellence in customer service. If it wasn’t for Mr. Alex Oates I don’t kno what I would do, so I must say thanks for a tremendous customer service you offered to me I will forever be greatful. Great storage, great staff and I’m happy to choose this storage. Thanks again for a job well done. Thanks to you also Franny.