What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/27/2018
I’ve had a wonderful experience thus far! Gloria is an example of great customer service ...I want to say, my experience was outstanding, I was attended to quickly and professionally. The young lady did not hesitate to give me all the information I needed to make an informed decision..she made me feel like this is the place for me to store my personal possessions. She is a great representative and more should lead by her example. Thank you.
Johnny Blaze
University Heights
Bronx New York
11/06/2018
Great customer service. Edgar ,Melanie and Gloria will do whatever it takes to make you feel comfortable and welcome. My items are safe and the building looks great. Best storage highly recommend.
Kim Yodnil
University Heights
Bronx New York
07/13/2019
Great service
cristian castillo
University Heights
Bronx New York
01/04/2020
Ace quickly set up my new rental for my sister. Kristian helped me move in. Great team been here for years wouldn't go anywhere else. For fast efficient service this is the place to go.
Ignacio Rivera
University Heights
Bronx New York
08/21/2023
Although we didn't get his name, the brother there, Thursday evening, August 17, was very helpful getting us started.
Farouk Islam
University Heights
Bronx New York
03/23/2018
A1 service
Moesmurf171
Melrose
Bronx New York
11/12/2019
Angie helped me out through the whole process and made it simple, quick and easy
Jeffrey Alcantara
Melrose
Bronx New York
11/21/2019
Great customer service facility always clean have great rates staff goes the extra mile i use to rent at another storage they had hidden fees and raised rates after move in . Rent storage post no hidden fees and 24 hour security. Im comfirtable that i know my things are sAfe.
Dedeou Simaga
Melrose
Bronx New York
02/07/2022
Very very professional Employees.????????...Nice and spacious establishment ?? Reasonable price included ????
Selassie Cru
Melrose
Bronx New York
01/13/2025
ANDREW HELP ME WITH MY STORAGE UNIT AND ISSUE I HAD GREAT CUSTOMER SERVICE ??????
FLOCKACITY MUSIC
Melrose
Bronx New York
01/02/2026
5 ?? for Amanteh
Malick Thiam
Melrose
Bronx New York
12/17/2016
I've been a client at this particular branch for more than three years and personally the staff has given me excellent customer service there .i want to personally say thank you! for Ms Takasha Ross who'o has always been very polite and making me very welcome when i visit the facility and telling me to have a great day always addressing me as mr Glenn although Im okay with Just Glenn not many of us still exercise what our parents taught and im greatfull to that she does thank You! Ms Takasha Ross for your great customer service . MR.Glenn Hagans
Glenn Hagans
East Tremont
Bronx New York