What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
10/21/2017
Great staff.
pit dread i
University Heights
Bronx New York
07/05/2018
What can I say, its storage not a 5 star motel.
Tami Lynn
Mott Haven
Bronx New York
01/02/2018
Good services.
Esther Almonte
East Tremont
Bronx New York
07/07/2023
The move in experience was great Stacy was extremely pleasant. The only problem is that they advertise 5x5x4 but with pipe going straight through the unit it makes it much smaller because you can not use space on top. Stacy showed me other units and it was all good.
Rogelio Matos
Mott Haven
Bronx New York
04/05/2023
Not bad place. Staff is Kool and helpful. Just a few tech issues
Michael York
University Heights
Bronx New York
10/16/2016
Great place, clean, temperature controlled, bathrooms and food prices for the most part
Rauf Hakim
Melrose
Bronx New York
07/15/2019
Love love love this place. Wish prices would stop going up
Shirley Brown
East Tremont
Bronx New York
12/03/2022
It was easy to move in and customer service was very helpful and provided information on how to proceed with the process
Mariama Joshua Suwareh
Morrisania
Bronx New York
10/21/2017
Great staff.
pit dread i
University Heights
Bronx New York
09/01/2019
So far so good
SARAH B KOLL
University Heights
Bronx New York
02/08/2022
My move in the storage went well. I just have to say that that ladder was scary considering I had 2 suitcases.
Kim Palmer
Melrose
Bronx New York
10/25/2016
UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!
David Chou
Mott Haven
Bronx New York