What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/06/2018
Bang for your buck
tiffani colman
Mott Haven
Bronx New York
03/06/2018
This place is great the only reason I give it 4 stars instead of 5 is because often times staff Indy avalible so when I couldn't remember the number for my storage locker it took me 35 mintues to find a staff member to help me.
Jasmine Soto
Melrose
Bronx New York
02/24/2018
Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...
Cecilio Batista
University Heights
Bronx New York
02/24/2018
Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...
Cecilio Batista
University Heights
Bronx New York
01/02/2018
Good services.
Esther Almonte
East Tremont
Bronx New York
01/02/2018
Good services.
Esther Almonte
East Tremont
Bronx New York
12/27/2017
Facility is in a dark area of the Bronx but overall my experience was pleasant. I had my unit for a while there and closed my account today. The manager Jay was cool, gave us all the info we needed and helped us quickly move out of our unit. The Price here was cheap and I will be coming back if I need another space. I would give 5 stars but no loading area for parking.
Tyler Tolson
East Tremont
Bronx New York
12/27/2017
Facility is in a dark area of the Bronx but overall my experience was pleasant. I had my unit for a while there and closed my account today. The manager Jay was cool, gave us all the info we needed and helped us quickly move out of our unit. The Price here was cheap and I will be coming back if I need another space. I would give 5 stars but no loading area for parking.
Tyler Tolson
East Tremont
Bronx New York
11/29/2017
Good customer service. They always keep it clean but there are mice. My unit has lots of dropping’s and I keep it clean and organized !
claudia reyes
Melrose
Bronx New York
10/21/2017
Great staff.
pit dread i
University Heights
Bronx New York
10/21/2017
Great staff.
pit dread i
University Heights
Bronx New York
09/09/2017
UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!
David Chou
Mott Haven
Bronx New York