What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/12/2024
The customer service here is incredible! They made everything so easy, and I felt taken care of. Carmen was amazing.
Ryan Arnold
Brooklyn
Brooklyn New York
03/09/2024
Helpful staff and overall smooth experience. The elevator could be faster. I have two units, medium and small size range, and neither has any light inside so it’s hard see inside the units. They could increase the overall light conditions or provide battery operated lights you’d pick up from the front desk like picking up the carts. There could be a solution.
Begum Yasar
Brooklyn
Brooklyn New York
03/08/2024
10s all across the board, great service, great people, safe, and respectful !
London Deveraux
Cypress Hills
Brooklyn New York
03/06/2024
The staff went above and beyond to assist me. Thank you so much!
Alison
Brooklyn
Brooklyn New York
03/05/2024
It was clean and quick. Mr Sosa was very helpful. Great experience.
Zee Clayton
Cypress Hills
Brooklyn New York
02/15/2024
Great storage space!
Harry Martin
Brooklyn
Brooklyn New York
01/22/2024
The team at Grand street storage post is the best! Carmen, Rom & Victor, thank you for your courtesy & professionalism!
NIKKI SAINT AND CHRIS KENNY
Brooklyn
Brooklyn New York
01/15/2024
The representative named Kerwin who assisted me in the transition was phenomenal in taking my information and showing the different rooms that would meet my needs, and he was patient and professional enough to satisfy every question that I had! Renting a room isn’t just the room, but making sure that the staff is really professional with your belongings when you’re not there! Thank you!
M C
Cypress Hills
Brooklyn New York
01/01/2024
In and out quick
Roosevelt Garcia
Cypress Hills
Brooklyn New York
12/31/2023
This place is very modern. Easy to bring your stuff In and out. Clean
Mayra Lara Pol
Cypress Hills
Brooklyn New York
12/19/2023
Grateful for Carmen's proactive approach in addressing my concerns. Her call to clarify and resolve my previous issue was much appreciated. Great team they have here :)
Maria Sidibe
Brooklyn
Brooklyn New York
12/12/2023
Always helpful knowledgeable employees at this location!
Tim Barrett
Cypress Hills
Brooklyn New York