What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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06/05/2017
I had a very good experience in this store. I was helped as soon as I walked in and was given great service. I felt comfortable in the store, it was very clean and I felt as if my personal items were in good hands. I would recommend this place to everyone.
Pami02
Cypress Hills
Brooklyn New York
01/25/2018
Sandra McKoy great customer service rep. Promote this man! Excellent service....
Rahmel Harvey
Cypress Hills
Brooklyn New York
03/18/2019
Love it
Irma Mendez
Cypress Hills
Brooklyn New York
02/12/2020
Love the cleanliness of the facility. And the friendliness of all the staff
Natasha Prescott
Cypress Hills
Brooklyn New York
12/31/2023
This place is very modern. Easy to bring your stuff In and out. Clean
Mayra Lara Pol
Cypress Hills
Brooklyn New York
06/22/2017
They have been so helpful to our organization that engages pediatric cancer patients with the arts!
A Free Bird Fundraising
Brooklyn
Brooklyn New York
08/03/2018
Great, clear customer service support from the 800 number facilitating this location. Very helpful!
Cameron Cuchulainn
Brooklyn
Brooklyn New York
02/25/2019
I rented with the Brooklyn location for over 10 years without one issue. When it finally came time for me to move out from over 3000 miles away, they went above and beyond to make sure things worked out smoothly. Highly recommended!
Neysa Gudger
Brooklyn
Brooklyn New York
04/03/2019
Excellent service!
Solomon Washington
Brooklyn
Brooklyn New York
04/19/2019
The facility is been improve and some services added. The manager Fred is been very accommodating and helpful to us as well of the front deak staff. 24hr is as a good feature. Very convenient located
Carlos Cabrera
Brooklyn
Brooklyn New York
07/24/2019
Fred and Sheronda were fantastic with giving us a lengthy tour aaaaand——— a personal birthday serenade! Gorgeous voice-Sheronda!! We felt so welcomed.
Julia McPeters
Brooklyn
Brooklyn New York
07/30/2020
Morrison was so unbelievably helpful and patient with me last week. It was my first time coming to the unit and he made the experience so pleasant and I was so relieved my belongings were in good hands!
Lissa Warshaw
Brooklyn
Brooklyn New York