What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/15/2024
Helena and Daniel were fantastic and super helpful with my first rental— would absolutely recommend
theo legro
Brooklyn
Brooklyn New York
03/18/2025
I’m actually happy I started storing my stuff at this location. Every time I need help or have a question they help me out with joy. My stuff is safe and I have no doubt about anything and I’m always helped by Daniel and Helena they are soo sweet. Thanks ????
Kenya Thompson
Brooklyn
Brooklyn New York
03/30/2026
Helana was amazing and very helpful. Great service
T 1
Brooklyn
Brooklyn New York
05/12/2026
So kind a helpful!
Redmond Stehlik
Brooklyn
Brooklyn New York
06/13/2026
I have a storage there and Jeff saved us last weekend. He helped us load the U haul during a heatwave and with the best attitude ever. Cheers for him and his retirement
Andrea Giordano
Brooklyn
Brooklyn New York
05/10/2017
Very professional people
Vivian Hernandez
Cypress Hills
Brooklyn New York
02/19/2019
Super helpful!! Made me feel at ease and important!! Thank You guys!!
Daniel Quinones
Cypress Hills
Brooklyn New York
01/19/2020
It was my first time using the storage system and this location and the workers were very helpful and courteous.Im very satisfied with them and they were also very informative.
Robert Figueroa
Cypress Hills
Brooklyn New York
10/18/2021
24 hour access as long as you have your code.
MIGUEL PEREZ
Cypress Hills
Brooklyn New York
12/04/2023
I highly recommend it due to the incredibly friendly and helpful staff. The facility is indeed very clean and easy to navigate. One potential drawback is that it can be challenging to reach someone for assistance or urgent matters when no one is present in the office, as it may be difficult to locate them while they are moving around the building. I would highly recommend considering them as your storage solution.
Mildred Tavares Flores
Cypress Hills
Brooklyn New York
10/29/2025
Love the privacy the entry the process an promotion it’s perfect I should have gotten a slightly bigger unit but that’s my fault
Arlene Gil
Cypress Hills
Brooklyn New York
03/09/2026
Manny and Derrick went above and beyond to help me out as I moved in. I was cutting it close on time too. They helped me move everything in from the street, made the check in process seamless, and were kind, personable, and thorough, making sure I knew every detail necessary. It’s refreshing when you experience customer service like this with a business. Rare!
Michael Persall
Prospect Heights
Brooklyn New York