What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Helpful staff and overall smooth experience. The elevator could be faster. I have two units, medium and small size range, and neither has any light inside so it’s hard see inside the units. They could increase the overall light conditions or provide battery operated lights you’d pick up from the front desk like picking up the carts. There could be a solution.
Begum Yasar
10s all across the board, great service, great people, safe, and respectful !
London Deveraux
The staff went above and beyond to assist me. Thank you so much!
It was clean and quick. Mr Sosa was very helpful. Great experience.
Zee Clayton
Great storage space!
Harry Martin
The team at Grand street storage post is the best! Carmen, Rom & Victor, thank you for your courtesy & professionalism!
The representative named Kerwin who assisted me in the transition was phenomenal in taking my information and showing the different rooms that would meet my needs, and he was patient and professional enough to satisfy every question that I had! Renting a room isn’t just the room, but making sure that the staff is really professional with your belongings when you’re not there! Thank you!
In and out quick
Roosevelt Garcia
This place is very modern. Easy to bring your stuff In and out. Clean
Mayra Lara Pol
Grateful for Carmen's proactive approach in addressing my concerns. Her call to clarify and resolve my previous issue was much appreciated. Great team they have here :)
Maria Sidibe
Always helpful knowledgeable employees at this location!
Tim Barrett
I highly recommend it due to the incredibly friendly and helpful staff. The facility is indeed very clean and easy to navigate. One potential drawback is that it can be challenging to reach someone for assistance or urgent matters when no one is present in the office, as it may be difficult to locate them while they are moving around the building. I would highly recommend considering them as your storage solution.
Mildred Tavares Flores