What People are Saying

Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.

When Storage Post took over the facility from the prior owners there was concern among we long time tenants. Would they keep the facility up, would they honor our standing rental agreements, etc. I am very pleased to comment that Storage Post remedied all our concerns with a seamless and friendly transition. For every one small operational change there were several facility improvements. Before Storage Post, the dumpster habitually overflowed with discarded furniture, cardboard and wood boxes, food, and household treasures - so much junk. How were they to police the misuse of their dumpster by self-centered movers in-a-hurry? Now, tenants are not welcomed to discard our waste and must take it with us. This small inconvenience measured against a cleaner, vermin free site is an improvement.

Very helpful at front desk Facility is generally clean Needs more carts for transporting storage. Larger size carts would be more useful.

Really helpful

The cleanest storage place if all the City of New York.

Clean and reliable

The moved in windows is to high for people to moved in with their regular car.

When Storage Post took over the facility from the prior owners there was concern among we long time tenants. Would they keep the facility up, would they honor our standing rental agreements, etc. I am very pleased to comment that Storage Post remedied all our concerns with a seamless and friendly transition. For every one small operational change there were several facility improvements. Before Storage Post, the dumpster habitually overflowed with discarded furniture, cardboard and wood boxes, food, and household treasures - so much junk. How were they to police the misuse of their dumpster by self-centered movers in-a-hurry? Now, tenants are not welcomed to discard our waste and must take it with us. This small inconvenience measured against a cleaner, vermin free site is an improvement.

Very clean

They have like 2 dollies total on the premises but the price was right so, yeah. Otherwise, no complaints.

Very friendly check-in. Great area. Satisfied so far.

Nice place very clean