What People are Saying

Customer service was outstanding! Made the process a breeze. Very helpful. Thank you

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Clean organized.. loved the carts

Mint clean great lighting

I like this place but the gate scares me.

Always helpful & Polite plus it’s a very clean place

Customer for over a decade thru different owner ships. Mr Reynold Nunez is such an assset for the company and an obsolut pleasure to work with during tenancy and checking out (very professional). If any one needs a clean and safe storage unit what are u waiting for call Mr Nunez today : )

I like the place. Good prices and very comfortable.

I had a great experience with Justino, he was super helpful and friendly all while my 5 year old was running all over the place, which was pretty stressful. Thanks a bunch! Very happy with my storage space and the service.

We just wanted to thank Jessica for her patience and attention. She made our move much easier than usual. We recommended this location to a friend. He is happy. By the way thank you for the CD’s. Sincerely, Happy Customer

Clean easy access

The staff was very friendly, patiant an helpful. Clean. I love the 2 months free deal that applies tp3 certain size units.