What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
Clean organized.. loved the carts
Aleem Abdool
Mint clean great lighting
Robert Kuhns
I like this place but the gate scares me.
Lu D
Always helpful & Polite plus it’s a very clean place
Patricia Pascucci
Customer for over a decade thru different owner ships. Mr Reynold Nunez is such an assset for the company and an obsolut pleasure to work with during tenancy and checking out (very professional). If any one needs a clean and safe storage unit what are u waiting for call Mr Nunez today : )
Abba Bobo
I like the place. Good prices and very comfortable.
Y K
I had a great experience with Justino, he was super helpful and friendly all while my 5 year old was running all over the place, which was pretty stressful. Thanks a bunch! Very happy with my storage space and the service.
leah levitt
We just wanted to thank Jessica for her patience and attention. She made our move much easier than usual. We recommended this location to a friend. He is happy. By the way thank you for the CD’s. Sincerely, Happy Customer
Bill Lucas
Clean easy access
Peter Frouws
The staff was very friendly, patiant an helpful. Clean. I love the 2 months free deal that applies tp3 certain size units.
Charise williams