What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
5.00 Stars
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
5.00 Stars
Shaday and Carlos were Great! Very Nice & Amazing Customer Service! Highly Recommend them! A+++
Adrian Cune
4.00 Stars
24 hour access is amazing. There was a little difference in quality when we were shown the 5x10 vs the 5x6 in terms of the whole floor being a metal grate and much tighter hallways and the ac is a little less effective on that floor since it's at the top of the building, but it's a good deal. There was also a $10 a month insurance that isn't included in the rental price. That would be good to announce on the website and when talking about prices.
Scott Solberg
4.00 Stars
24 hour access is amazing. There was a little difference in quality when we were shown the 5x10 vs the 5x6 in terms of the whole floor being a metal grate and much tighter hallways and the ac is a little less effective on that floor since it's at the top of the building, but it's a good deal. There was also a $10 a month insurance that isn't included in the rental price. That would be good to announce on the website and when talking about prices.
Scott Solberg
4.00 Stars
Very big storage facility.
B Ceasar
4.00 Stars
Good service, cheap and clean.
Ron Byrd
4.00 Stars
My unit on the second floor was really good. We unloaded my kit and filled it all the way to the top. It took us about an hour to fill it up.
Elizabeth Bonaventura
4.00 Stars
So far, so good. Clean facility, friendly and professional help.
Vinny Catalano
4.00 Stars
This place is great if you need extended hours to access your storage unit.
Brian Gerlach
4.00 Stars
My unit on the second floor was really good. We unloaded my kit and filled it all the way to the top. It took us about an hour to fill it up.
Elizabeth Bonaventura
4.00 Stars
Very good
Salvador Gavidia