What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!
Adriana Figueroa
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
Great place to store things short or long term
Vanessa Iturralde
I agree with the first review. Great facility,great service and affordable storage. Definitely see Carlos he is great. He gave me a great deal on my storage unit and gave me the storage that I needed, he really runs a great operation. You wont find a better storage facility in the area.
Clari Tamayo
Great!
Bernard Pearce
I have the pleasure of renting at this facility and am truly impressed with the customer service that I've received to date. Jessica has gone above and beyond to help me find the right storage units (I was on a time crunch and needed a few units ASAP). Since then, I've recommended everyone in my family to store their things at this particular location. The facility is huge and has a loading dock in the back. Access is spot on at 6AM, which was amazing during my move. I'm not sure what else you can ask for in a storage facility. Clean units, amazing customer service, and easily accessible in the early morning and late evenings. Hope this review helps you with your choice of storage facilities in the East Williamsburg, Ridgewood, Glendale areas. P.S. If you refer a friend, there's a $50 credit in it for you.
Cee N
Helpful staff and easy move-in!
Julia Grinberg
Very clean facility, always parking space available, plenty of carts for transporting your things to and from your storage unit.
Jessica
very clean and the people were very pleasant
Martha Latorre
Carlos was amazing. Efficient and knowledgeable. He was respectful of our time and very polite. After having a terrible experience with another storage company, Carlos was breath of fresh air. Again, an amazing experience. Thanks Carlos.
Gloria Santos