What People are Saying

Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.

Manny is a very well-accommodating, respectful, thoughtful guy who helps you anytime you reach out to him. He is one of the main reasons I signed up with Storage Post in North Shore.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

The place is clean, but I hard time getting in my storage unit. I did everything online when I got there no one was there to open up the place. So if you pay online please be on time. Customer service was great .

Awesome customer service

I was a great & easy move in process. Customer service was great and helpful. The only problem was I didn't know my storage was located where a beam was located thought my unit was going to have more space...

New. Just opened. Just a little concerned about the glue traps. Mice problems already? I haven't seen any signs that it's a problem. Will keep an eye out though.

Finally got to sign contract ‍️Dealt with Manny, who was very accommodating. If short-staffed, there needs to be a better system for staffers to be aware of customers who need office assistance, when staff are on the floor!

My personal experience was a pleasant one the personnel was very courteous and attentive to my needs. The entire process was quick and easy. They have a size unit for various needs, the entire area is well maintained hallways and units are very clean. I would recommend Storage post for your storage needs.

I have been shopping around looking for storage facilities that best fit my needs, now the price & or rate is a little high especially in comparison to other closer storage places but after i was very well greeted and welcomed by manny, i already made my mind up to choose storage post, manny was able to explain everything in detail to me, prices, size, availability, discounts, easy access, after hour access multiple elevators and security systems etc which also made me understand/aware and make sense of why the prices are what they are, i loved how & what he explained about the call center & how it works which is pretty cool when there is no one available in the office or if it gets too busy with too many customers. i had nowhere near an idea of what size I needed but after I explained what i was storing, manny was able to show me the appropriate size right away, on top of how clean and convenient the facility is the whole experience with manny is what made my mind up officially. Thank you storage post for the great experience in customer service, i am looking forward to storing my belongings with northshore storagepost asap.

Manny was the best very helpful very knowledgeable

Manny, at the Richmond Terrace location, is very helpful and accommodating. For many, the stress of moving and the need to store your belongings can be intimidating at times, and having a very helpful and empathetic person to deal with is a very positive factor. The facility itself is very clean and tidy, all that one needs in a good storage location