What People are Saying

Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.

The place is clean, but I hard time getting in my storage unit. I did everything online when I got there no one was there to open up the place. So if you pay online please be on time. Customer service was great .

Awesome customer service

I was a great & easy move in process. Customer service was great and helpful. The only problem was I didn't know my storage was located where a beam was located thought my unit was going to have more space...

New. Just opened. Just a little concerned about the glue traps. Mice problems already? I haven't seen any signs that it's a problem. Will keep an eye out though.

Finally got to sign contract ‍️Dealt with Manny, who was very accommodating. If short-staffed, there needs to be a better system for staffers to be aware of customers who need office assistance, when staff are on the floor!

My personal experience was a pleasant one the personnel was very courteous and attentive to my needs. The entire process was quick and easy. They have a size unit for various needs, the entire area is well maintained hallways and units are very clean. I would recommend Storage post for your storage needs.

Manny is a very well-accommodating, respectful, thoughtful guy who helps you anytime you reach out to him. He is one of the main reasons I signed up with Storage Post in North Shore.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

This is a first class facility. Getting a storeroom was simple and fast and I did it remotely. On site, the staff was exceedingly helpful, especially Manny. The facility is very recently built, sparkling clean, easy to navigate, very secure and has flatbeds to help you move in or out. Strong recommend.

I got my unit rental online, finally got the storage today, and met Manny, the manager; what an experience. I picked this place because of its great reviews about the manager, and I see why he is excellent. He helped me change my unit because the one assigned to me wasn’t true to size, and I needed my full size as I rented. Manny took care of the unit transfer and explained the different items, including the price change from when I rented until today; my unit size went up in price. Again, his customer service skill was outstanding, and we need more people like him in the workplace. He was pleasant and easy to talk to, and it felt like I had known him for years. Thank you, Manny, for your help, and I will recommend this storage place to anyone. I can’t wait to visit again, to say to him.

This was our first time ever renting a storage unit, Manny went above and beyond and helped us with all of our questions. Definitely the best customer service I’ve ever had friendly, funny and very helpful. I absolutely recommend this storage unit to everyone!