What People are Saying

Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

New. Just opened. Just a little concerned about the glue traps. Mice problems already? I haven't seen any signs that it's a problem. Will keep an eye out though.

Awesome customer service

My personal experience was a pleasant one the personnel was very courteous and attentive to my needs. The entire process was quick and easy. They have a size unit for various needs, the entire area is well maintained hallways and units are very clean. I would recommend Storage post for your storage needs.

The place is clean, but I hard time getting in my storage unit. I did everything online when I got there no one was there to open up the place. So if you pay online please be on time. Customer service was great .

I was a great & easy move in process. Customer service was great and helpful. The only problem was I didn't know my storage was located where a beam was located thought my unit was going to have more space...

Manny is a very well-accommodating, respectful, thoughtful guy who helps you anytime you reach out to him. He is one of the main reasons I signed up with Storage Post in North Shore.

Finally got to sign contract ‍️Dealt with Manny, who was very accommodating. If short-staffed, there needs to be a better system for staffers to be aware of customers who need office assistance, when staff are on the floor!

Anna is very good worker she’s needs a raise definitely

STORAGE POST 620 Richmond terrace Staten Island NY 10301. This is a best place to store your things and is a great environment inside and outside and the ladies whom attended to me called Anna, she is friendly and helpful. I so much loved this place with the parking space and the equipment to help move things from your vehicle to storage. They have all kind of storage depending on what you want and the lady Anna will help out.

I had a great experience with Anna the attendance at the storage facility. She was incredibly nice and polite throughout our interaction. She was very helpful and patient, taking her time to address all of my questions thoroughly. She provided detailed information about the storage options, ensuring I understood everything clearly. Her attentive and friendly approach made the process smooth and stress-free. I highly recommend her services to anyone in need of storage solutions!