What People are Saying

Clean, bright location with helpful staff. I moved from another storage facility and one of the biggest complaints I had with it was the small number of carts that were always locked up so you had to go to their office to get a key which frequently were unavailable. This location has a large amount of unlocked carts. Very pleased.

Best ever! Carlos is one of the best to do it.

Porscha was absolutely amazing and helped me get through the process so quickly and effortlessly. She called after her hours had ended just to make sure my same day move in went smoothly. Overall had a great move in experience. The location is convenient, the units and building are very clean, and the staff is so helpful!

They're fast and straight forward. Great customer service. Highly recommend :)

I was greeted by a very a young man named Armando, he was very polite and informative. He took his time explaining the whole process and even took me in a tour to see the sizes. The units are very clean

Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!

Very Professional, kind and curtius. Thank you for all of the help.

I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.

This business was customer friendly, polite and respctful. Gloria and Angie are the best. They provided all the help needed. I recommend Brook storage post to anyone tgat needs storage space

I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker

Angie helped me out through the whole process and made it simple, quick and easy

Great place to store things short or long term