What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
5.00 Stars
This is the best place to store! Carmen is the best
js Gagnam Style
5.00 Stars
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
5.00 Stars
Wonderful experience. Rahim and Carmen were incredible! Very helpful and warming sense of humor. They truly brighten my day.
Andrew Early Hollyday
5.00 Stars
Great place to store things short or long term
Vanessa Iturralde
5.00 Stars
Danny and Chris amazing and patient
Tina Tiehen
5.00 Stars
Clean place and helpful staff
Robert Wadolowski
5.00 Stars
Helana was great at finding me a storage solution that worked beta for me! She was efficient and also super friendly throughout the process. Thank you for the great experience!
Yonel Brown
5.00 Stars
Great location and service
Armando Rodriguez (Mobile Express USA)
5.00 Stars
Dan help me a lot with the check in and showed me how the lock worked. He performed the customer service well . I am guadalupe a customer guest here he was very helpful and knowledgeable. I appreciate him for his help . He help me check in , show me around . Thanks Dan for everything I highly recommend it
Hamada
5.00 Stars
Good experience. Daniel was very helping.
Cassandra Proctor
5.00 Stars
**To All Beware** The Best Decision I rented a unit for our business, and the staff has been nothing short of outstanding. From the very beginning, the customer service desk was attentive, helpful, and genuinely willing to assist. That level of support continued seamlessly when we moved in, led by the manager, who was exceptional. She handled our reservation with care, resolved system issues efficiently, communicated clearly, and most importantly made us feel confident that our property was in good hands. The experience didn’t stop there. The gentleman who helped get us situated (a newer employee) was friendly, knowledgeable, and informative, making the transition cordial, and stress-free. From what I can see you hiring team made a great choice. One thing that stood out immediately was the cleanliness and overall upkeep of the facility. It is exceptionally well maintained by far the cleanest I’ve seen compared to other vendors we’ve used over the years. Because our business operates 24/7, I’ve also had the opportunity to interact with the maintenance team, who have been just as welcoming, professional, and courteous. Every interaction since day one has been consistent. Staff members are always polite, approachable, and proactive in asking if I need anything sometimes that has become increasingly rare in customer service today. Thank you for the excellent experience so far. I look forward to continuing to do business with this facility and your outstanding team. Miguel
Miguel Alnzzo