What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
12/06/2024
Very professional staff especially Ms. Porsche and Mr. Clyde. I appreciate their time, patiences with my rental process. Brenda Laibet
Brenda Laibet Sahin
Brooklyn
Brooklyn New York
10/29/2020
My storage unit in Manhattan was moved to this location after the company was acquired by Storage Post. I wasn’t sure what to expect but I’ve been happy with the service and amenities. Everyone I met - including Carlos, the manager, was friendly and extremely helpful. I had trouble bringing in something from the parking lot and someone I didn’t know (I didn’t know he worked at Storage Post at the time) got out of his car to assist. I needed a new lock and the manager gave me a loaner. Also, the facilities are nice and clean ... with 24-hour access.
KP P
Long Island City
Queens New York
09/06/2017
Nice people, pleasant experience.
Jeff Botwin
Rockville Centre
Long Island New York
04/01/2023
Was the best part of my move. Made things incredibly simple. Great facility and friendly staff.
Jesse Forsythe
Long Island City
Queens New York
04/01/2019
George was very helpful and got me all set up with my unit!
Ashley Reilly
Rockville Centre
Long Island New York
02/16/2025
Shaday was super helpful and nice definitely deserves a raise
Adeeba Cheema
Long Island City
Queens New York
09/15/2017
They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
Ridgewood
Queens New York
12/26/2016
I was greeted by a very a young man named Armando, he was very polite and informative. He took his time explaining the whole process and even took me in a tour to see the sizes. The units are very clean
Martha Badillo
Melrose
Bronx New York
01/26/2018
Staff was very helpful knowledgeable courteous friendly and eager to help they helped put my mind at ease about the safety and well-being of my stuff that I was storing . Thanks to all there for your help
William Nielsen
Ridgewood
Queens New York
05/02/2018
Second time using this company love it
Mayra Ruiz
Melrose
Bronx New York
07/22/2018
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
Ridgewood
Queens New York
11/05/2019
Angie has provided me an excellent customer service i will recommend this facility 100%.
Nana Asamoah
Melrose
Bronx New York