What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
03/02/2019
All three of the people I dealt with, on the phone and in person, were so friendly and reasonable. No strings, no bait-and-switch, and pleasant conversation as well. It's a simple business, so the human touch means a lot. Thanks.
Simone Streeter
Rockville Centre
Long Island New York
10/04/2016
Great place and excellent deals!
Juan Pablo Sandoval
Ridgewood
Queens New York
02/26/2025
Jack was extremely helpful to me. He made sure I knew how much space my unit would have and was very accommodating to any changes I needed. I appreciated his patience and excellent customer care. The facility is clean and very accessible. Thank you Jack!!
Deijah H
Rockville Centre
Long Island New York
12/28/2017
The facility is very clean and organized (my top priority). I booked my storage unit over the phone and when I arrived on my moving day everything was such an easy process. Also...my promotion, rate and payments were accurate with what I was told over the phone. Front desk person was very nice as well. Store here!
Jovana Krstic
Ridgewood
Queens New York
02/11/2018
The young lady at the desk was very customer friendly, she explained everything in full detail. Her demeanor was very professional. She made me feel very comfortable . Even as I was expressing my concerns she was able to assure me that my belongings will be safe .
victorian cry
Melrose
Bronx New York
05/25/2018
Carlos was amazing. Efficient and knowledgeable. He was respectful of our time and very polite. After having a terrible experience with another storage company, Carlos was breath of fresh air. Again, an amazing experience. Thanks Carlos.
Gloria Santos
Ridgewood
Queens New York
11/05/2019
This business was customer friendly, polite and respctful. Gloria and Angie are the best. They provided all the help needed. I recommend Brook storage post to anyone tgat needs storage space
Rue-nathan Smith
Melrose
Bronx New York
10/24/2018
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
Ridgewood
Queens New York
11/12/2019
Angie helped me out through the whole process and made it simple, quick and easy
Jeffrey Alcantara
Melrose
Bronx New York
11/16/2019
Great place to store things short or long term
Vanessa Iturralde
Ridgewood
Queens New York
07/01/2021
Great location, very convenient in terms of access (multiple entrances, all ramp/handicap accessible) staff is great, Leslie excels in customer service and I had the pleasure to interact with. He guided me there and made sure everything was done efficiently. I highly recommend it!
Katherine Martinez - Chauveau
Melrose
Bronx New York
01/27/2021
Clean place and helpful staff
Robert Wadolowski
Ridgewood
Queens New York