What People are Saying

Great location in the middle of all major highways making an easy access point for your belongings. Some of the evening staff are very unprofessional and very rude.

Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.

Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.

They handle customer very will and they are very friendly

Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this

Younger staffers and night staff extremely courteous, night staff most helpful.

Update: I’m unfortunately dropping my rating to a solid 3 stars. I stopped in yesterday and it’s was hot as heck on the second floor. I almost passed out trying to put items in my unit. I think they were having AC issues but the unit seemed cooler than the walkway which was weird to me but maybe the cooler air that was trapped inside of the unit accounted for this. I’m still hopeful that these are all rare occurrences that just unfortunately have been my first impressions. Original: Overall I give somewhere between 3 and 4 stars. Facility is well maintained on first impressions. Staff was friendly and helpful when I stopped in to finalize my reservation on Friday. On Saturday I came in to locate the unit and drop off a few items. I couldn’t find the unit. I went downstairs to get assistance locating it and was pretty much told it was on the 2nd floor. Thanks Captain Obvious, but where on the 2nd floor? I was given further unhelpful directions and after wandering around for another 10 minutes I went back to the office. This time thankfully, I was escorted upstairs by another associate and after navigating the maze we were finally able to locate the unit. I broke the seal on the unit and unfortunately it wasn’t properly checked before rental. I found a random shampoo bottle, ripped photos and just an overall not properly vetted unit. Thankfully I brought Lysol and Wipes with me. It’s a smaller unit but it has more space than I expected. The price is unbeatable and hopefully now that the move-in kinks are out of the way it will be smooth sailing going forward.

Good service, cheap and clean.

On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.

It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.

The move was okay. Bathroom is not readily available because it is under lock and key by the front office.

Manager is rude