What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
03/08/2014
The service at public storage has been the best since i,d move in
Michelle Mitchell
River Rd
New Orleans Louisiana
11/05/2024
Alex was very polite and helpful. He gave me a tour of the facility and helped me set up my storage unit.
Carla Arevalo
Edgewater
Chicago Illinois
09/24/2017
My experience was very easy. Thanks for having well trained staff that helped me every step of the way.
Jeana Haynes
Ozone Park
Queens New York
11/26/2018
Brandon was very helpful! We were trying to clear out a storage unit, but misplaced the key. He was able to help us in a fast manner. It was a breeze! I was working with an elderly woman that could not remember where she'd placed her keys. THANKFULLY, Brandon was able to open the storage unit with no hesitation. He was willing to go above and beyond for us.
no.sunshine
River Rd
New Orleans Louisiana
11/16/2024
Jeremy was great. Clean storage.
LaPorche Wezran
Belmont
Chicago Illinois
12/05/2018
it's clean and the parking bay makes it easy to get to the elevators, they do need more carts cause sometimes there are not enough when it's busy.
Cary Tamayac
Ozone Park
Queens New York
01/21/2020
Good rates, clean & friendly
Skyroamer69
Ozone Park
Queens New York
12/29/2017
Wow! Great Service! Staff is very friendly and go out of there way to help! I had surgery on my bad leg and spanish guy helped get us carts and patiently showed me how to use my accesss code in the elevators. My storage unit’s lock was faulty and it was so cold today. i bothered him again and he gladly also helped me fix it!! Wish more people were like this!
Amina Gladden
Melrose
Bronx New York
12/10/2024
TAY was absolutely amazing! She made everything so easy for me to get back into my storage unit. Her kindness, helpfulness, and courtesy were truly outstanding. She went above and beyond to ensure the process was smooth and stress-free. Thank you so much, TAY, for your excellent service! Highly recommend!
Servio Bencosme
New Rochelle
Westchester New York
11/13/2020
I RETRACT MY STATEMENT, STORAGE POST CALLED ME AND MADE THIS RIGHT. I SPOKE WITH A GENTLEMEN NAME ERIC, VERY PLEASANT, PROFESSIONAL AND MY CREDIT WAS GIVEN. I APPRECIATE THEM CORRECTING THIS SO MUCH. I WILL KEEP MY STORAGE AND RECOMMEND FRIENDS IN THE FUTURE. DONT RECOMMEND A FRIEND THEY WILL NOT GIVE YOU $50.00 CREDIT THEY ADVERTISE. I HAD A FRIEND OPEN A STORAGE WITH THEM BECAUSE THEY SAID THEY WOULD GIVE ME $50.00 CREDIT. THEY NEVER DID, EVEN AFTER SPEAKING TO 2 PEOPLE THEY SAID THEY COULD NOT GIVE ME CREDIT. I COULD CARE LESS ABOUT $50.00 BUT THEY ARE NOT HONEST.
Quiana Laguerre
Mott Haven
Bronx New York
02/22/2019
Frank was very nice to me
Jacqueline Mediavilla
Melrose
Bronx New York
12/09/2019
(Translated by Google) Thank you Angie for your great attention (Original) Gracias Angie por tu estupenda atención
Priscila Luna
Melrose
Bronx New York