What People are Saying

The security is very unsuccessful, you need to enter the password for the elevator and floor cells, they are not suitable for standard carts, large rubber wheels are needed.

Reasonable and work with you very well during this pandemic

The workers in the storage place are awesome,patient and understanding. Now the workers that you have to reserve online are inconsiderate and just after your money

Easy to work with and access, in a new building. Would be nice if there was one small bathroom open after the Office closes, but what are you gonna do?

It’s a storage place, nothing much to say. It’s relatively clean and I rarely encounter anyone there. I live in the city but use this one because of the better prices.

Space does the job. Liking the hours of access

Employees were very kind and courteous. Help me through the process the place is a little pricey though..

Decent storage area. Poor access. Not enough parking and in spite of that they rent out the parking spaces making the problem worse. The unit is not cleaned well before move-in. The floor is okay but the door cushion was caked in dust.

Always raising rates! But has a very nice attendant!

with the exception of parking spaces (very small) but plenty available everything is excellent. The staff especially is amazing and very helpful...I would definitely recommend..

Positive: Great price compared to other storage providers. I recently decided to use this facility and move contents of my storage unit. It is clean. It Needs improvements in the following areas: I had to use the docking area. If I had physical challenges, it would have been impossible to climb or carry boxes to the loading carts. This facility is best suited for trucks to move items. I checked the other entry points and there isn't flat ground level loading area. The other entries have stairs (imagine having to carry boxes!) or very steep incline! The first day I got lost trying to find my locker. It's a bit of a maze. The numbers aren't sequential! I had to call the office (got call service), a gentleman came and helped me locate it. The elevators aren't numbered. I ended up at another area the first day while trying to exit... Eventually I figured out there was another elevator taking you to the docking area exit! It helps having groups of #s as well as markings and a map by each elevator! Please have a number allocated to each elevator. The third trip, I had to call the office for a cart to load my boxes. For better client service: With all the security cameras, the office should be aware that there aren't enough loading carts and make sure to have enough and not having to call the office (goes to call center)! Overall, I find it challenging using this facility. I hate having to climb the docking area to get to my storage unit. I hope they take into consideration the above improvements for better client experience. NOTE: I gave 5 stars, hoping they will take the above suggestions seriously.

Clean and reliable