What People are Saying

Their units, halls, elevators and general areas are so clean and well lit! The great staff makes you feel welcomed and they are helpful. Thank you again Shaday, Carlos and Marlon!

This review is of the District manager. Alex did what the manager of the Fordham location failed to do :He listened! He understood the miscommunication that had taken place and resolved my situation . Thank you for understanding and keeping a loyal customer.

By far the best storage place ever, great staff , my favorite staff is Gloria. They helped us with everything made us feel so comfortable makes it so worth our monthly payments .

Clean and quiet, very spacious even in the small units

Wow I was really impressed great customer service 24 access with 24 security A1 recommend to all

Autumn helped my grandma understand storage the building was clean & she was very helpful and polite

What makes a place for me is the people. The team is very helpful and professional. They did the best they can to help with all of our needs. The Building looks clean and well maintained.

Good customer service. The location is very well kept. I'll recommend this location to anyone who is looking for storage.

Staff are professional, helpful, and friendly.

Sign up was smooth, Claudio at the counter is super helpful. The unit is decent and easy to access. They provide dollies. What I like best is that you can drive into the loading area, off the street.

The move in was smooth, property meticulously clean, and customer service is outstanding. Storage space for the price is great!

The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...