What People are Saying

Best place in the world. Raina and Devin. I’ve known raina for 10 years she has the patience and time to give to people and understand the troubles to keep your belongings safe. I recommend this place on the other hand Devin was a great help in second hand of Raina. He made sure our belongings was taken care of and we always all has an understanding. 10 out of 10 forsure

Great customer service! Fast and efficient. Shoutout Denise!!!

Denise was amazing her empathy customer service attitude was great truly. It feels good dealing with people who are positive and solution oriented. Thank you for your assistance.

Denise is wonderful.

Jermaine Smith is the best. He was kind and patient. There were many people. it was a busy day and he kept it calm kind and professional. Helped everyone with a great attitude. If anyone deserves a raise its Jermaine.

Brittany And Raina were very helpful. Excellent customer service!!

Very helpful clean and good space

(Translated by Google) I liked the service I received. I appreciated Denisse's assistance. She was very helpful with everything I needed. I especially appreciated the customer service; it was fantastic. I liked how she treated me and made me feel. Thank you so much. And thank you to Denisse for helping me get back on track because she assisted me so well in the locker rental process. Thank you so much. (Original) Me gustó el trato que me dieron me gustó la asistencia de Denisse la señorita Denisse le asistió muy bien en todo lo que necesite estaba me gustó el trato más que nada al cliente fantástico asistencia me gustó como me trató y me hizo sentir gracias muy amable y gracias a Denisse por traerme para atrás porque me asistió muy bien en el proceso de Rentar el locker gracias muy amable

Raina has awesome service skills and I appreciate it

I had a great experience thanks to the young lady working at the storage facility. She was professional, friendly, and very helpful throughout the whole process.

Facility has had some improvements but I'm not convinced that the improvements warrant such big rent increases. Pricing reflecting Loyalty Appreciation and incentive to stay would be nice.

Initially I made a one star review due to the poor customer service I experienced from the manager and unit conditions I discovered a week ago 10/25/25. I have been a tenant for over a year and purchased an additional unit for more space. However, when moving out my smaller unit I saw rat poop and rat holes at the corners of the unit. When reporting that to the on duty manager he was not helpful and made no attempt to remedy the issue and blamed the previous ownership for my issue. Following that experience I reported that to the customer service line where I spoke with Alex who sent an email to the district manger Raina on my behalf. Raina quickly responded the next business day and provided amazing customer service and provided me with a credit due to my experience. She was very friendly and understanding, ensuring that additional training would be provided for the current management to better handle these incidents. If you have any issues I would suggest calling the customer support line and ask for the district manager if you experience no support from the lower level management. Also Denise in the other team members were a great help and had great energy!