What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/13/2024
Raina was very helpful with my storage rental
Aaron Harding
Little Village
Chicago Illinois
07/10/2024
Crystal was amazing and helped get me the perfect storage unit. Great customer service skills. Thank you so much
Anthony Memminger
Edgewater
Chicago Illinois
07/06/2024
Renting a personal space for my employer. Crystal was very helpful and friendly. She escorted us to the space, it's in the basement and we were a bit confused. She helped us feel welcome.
T. Kent Jones
Edgewater
Chicago Illinois
07/04/2024
Crystal was very helpful with moving out of my unit! Great service!
Alaina McClanen - Clemons
Edgewater
Chicago Illinois
07/04/2024
Very friendly and helpful customer service. I especially want to thank Crystal for assisting me! She deserves the world!
Arturo Fonseca
Edgewater
Chicago Illinois
07/04/2024
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
Edgewater
Chicago Illinois
07/02/2024
Crystal is very polite and friendly when I come in to the store telling me how my day is going so far very nice and friendly employee, I’m so grateful I’ve chosen this time and place were everything is amazing
Dulce Nava
Edgewater
Chicago Illinois
07/02/2024
Wonderful company! Excellent customer service thanks to Crystal,very polite and very much helpful. I will definitely be returning thanks a ton!
Greg
Edgewater
Chicago Illinois
06/29/2024
Syria was so helpful with helping us move in!!
Juliet Webster
Andersonville
Chicago Illinois
06/26/2024
Syria was such a great help
Michael Franklin
Andersonville
Chicago Illinois
06/26/2024
Syria was very helpful and friendly. She was also very knowledgeable on the different units and pricing. I highly recommend coming to her for help.
Jazlyn Morales
Andersonville
Chicago Illinois
06/26/2024
This is my first time using storage units so on my first experience was very nice. Excellent customer service was so happy to found this lady Syra . Thanks for helping us really appreciate it may God bless you .
Denise De Jesus
Andersonville
Chicago Illinois